If you have a query regarding your online booking or encountered any problems whilst making your booking, please submit an online booking query form.
If you experience any technical problems during your interaction with this website, please contact our support team for assistance.
If your travel plans change and you must cancel your booking, please do so at the earliest possible time. Many products have strict cancellation and refund policies. In some cases, bookings are non-refundable. If you do not cancel in advance, you may incur a “no-show” fee.
For cancellations, please either access your booking using the My Booking facility on our website or contact our Customer Support team at 600577778, available 24/7.
Promotional terms and conditions apply to the current offers, savings, or promotions available at our company, in addition to the general terms & conditions.
Ensure you provide correct credit card billing information. Incorrect details may delay ticket issuance and increase costs. We reserve the right to cancel tickets if payment is declined or incorrect details are provided.
Our website uses SSL encryption to ensure secure transactions of personal data, protecting information from unauthorized access.
You must ensure you have a valid passport for the duration of your trip. Some destinations require a passport valid for at least six months after travel completion. Visa requirements may also apply.
Some airports impose a departure tax payable by passengers. These charges are not included in quoted fares and are the responsibility of the traveler.
Immunization may be recommended or required for your destination. We recommend purchasing travel insurance for all overseas travel.
We may change any aspect of the website, including availability, features, and pricing, without notice. Errors may occur, and we are not bound by incorrect pricing due to system errors.
All matters related to this website are governed by the laws of Dubai, UAE. Disputes shall be subject to the jurisdiction of Dubai courts.
We may modify these terms at any time without prior notice. Updated terms will be effective upon posting.
