Privacy Policy

1. Introduction
E X Holidays Travel and Tourism L.L.C. ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, website, or communicate with us.

Information We Collect

2. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, contact details, email address, phone number, nationality, passport details, and payment information.
- Booking Details: Flight, hotel, car rental, holiday packages, Umrah packages, sightseeing, cruise, and transfer details.
- Technical Data: IP address, browser type, and device information when you visit our website.
- Communication Data: Correspondence through email, phone, or social media.

How We Use Your Information

3. How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your bookings for flights, hotels, car rentals, holiday packages, Umrah packages, sightseeing, cruises, private jet bookings, transfers, and travel insurance.
- To communicate with you regarding your bookings, special offers, and updates.
- To improve our services, website functionality, and customer support.
- To comply with legal and regulatory requirements.

Sharing Your Information

4. Sharing Your Information
We may share your personal data with:
- Airlines, hotels, car rental providers, and other travel service providers to fulfill your bookings.
- Payment processing providers for secure transactions.
- Government and law enforcement agencies if required by law.
- Third-party service providers who assist us with marketing, customer service, and website management.

Data Protection & Security

5. Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely, and we use encryption and secure networks to safeguard your data.

Cookies & Tracking Technologies

6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

7. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data where applicable.
- Objection: Opt out of marketing communications at any time.
- Restriction: Request limited processing of your data under certain circumstances.

Retention Period

8. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Changes to This Policy

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

Contact Us

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
E X Holidays Travel and Tourism L.L.C.
Office Number: 600577778
Email: [To Be Added]

Welcome to E X Holidays Travel and Tourism L.L.C., where we redefine travel planning with AI-powered WhatsApp booking. Based in Dubai, UAE, we provide a seamless, efficient, and personalized travel experience—without the hassle of websites or apps.

[email protected]
888 999 0000